Articles by Tom Behnke
How Retailers Can Keep Growing Returns Costs in Check
While most retailers have recently recorded a decline in returns, the cost burden is still big, and many retailers are…
Avoid Supply Chain Dominos by Navigating the Disruption Du Jour
By Tom Behnke, Total Retail It can feel, at times, like a game of dominos. When there’s a global supply…
Optimizing Warehouses – Blend of Art, Science, and Humans
Today, warehouses in the supply chain are more complicated than ever, from meeting constant and growing customer demand, especially in…
Making Sure Your Fulfillment Partnership Doesn’t End in Divorce
In the logistics industry, we have a saying, “you date your transportation partners, but you marry your 3PL fulfillment partner.”…
Ecommerce Quandary, Fixing the Returns Problem
Ecommerce is a blessing and a curse in the world of retail. While it’s played a key role in the…
Same-day Delivery Expectations are Growing. How Can Online Retailers Compete?
Same-day delivery has been around for a while – think flowers, Dominos, and auto parts. UberEATS, DoorDash, and your local…
What’s The Deal With “Black Friday?”
Shoppers in America christened the Friday after Thanksgiving as “Black Friday” long before the internet and eCommerce began to dominate…
Porch Pirates on the Prowl This Holiday Season: Here’s How to Outsmart Them
Your package tracking app reports, “Delivered,” yet there’s no trace of the package by the front door. Has your parcel…
Workers are integral to supply chains
How Can Supply Chains Boost Slipping Workforce Morale While Under Transition? The highlight of 2023 has been labor unions rising…
Split Distribution
When building and growing an online brand, it is important to consider the option of split distribution. Before we dive…
