Flexible, Scalable
Chicago 3PL Fulfillment

Growing your business in Chicago means taking on more than the Windy City — it’s accounting for every other weather event, like the oppressive heat and bitter cold. We’ve operated through them all from our network of East and West Coast bases. 

Our contingency protocols activate automatically, rerouting shipments to prevent delays. This isn’t theoretical planning; it’s proven in practice. This geographic diversification maintains 99.8% on-time delivery rates to Chicago addresses year-round. You get reliable Chicago market coverage without as many weather-related risks.

Of course! As Chicago’s premier 3PL partner, we handle returns processing, including inspections, restocking, and exchanges. Our automated tracking system doesn’t just make it easy for customers to send items back (and for us to restock them), it gives business owners critical data on why the item was returned in the first place.

Absolutely. We support Shopify, NetSuite, BigCommerce, Amazon, and more 3PL integrations at our Midwest fulfillment center. API connections sync inventory, orders, and tracking data automatically. 

Yes — Boxzooka manages both retail (B2B) and direct-to-consumer (DTC) orders. We can manage your inventory, process orders, handle shipping and delivery, and follow value-added services (VAS) compliance standards.

We do! Branded packaging, kitting, inserts, and promotional bundles are available. Our custom packaging is appreciated by both our clients’ individual shoppers and wholesale distributors.

• Extensive customization options include branded boxes, tissue paper, inserts, and gift messages. 
• Kitting combines multiple SKUs into a single package. 
• Subscription box assembly that follows your precise instructions.
• Special projects are welcome.

We offer complete Amazon FBA prep and FBM services, including Seller-Fulfilled Prime eligibility. As part of our Amazon prep services, we provide our clients with labeling, barcoding, bagging, and tagging. Plus, our transportation management system (TMS) lets you ship coast to coast in two days or less.

Whether you prefer FBA (Fulfillment by Amazon) or FBM (Fulfillment by Merchant) or a combination of the two, we can make it work.

No! We work with emerging brands and enterprise clients alike. Our flexible model adapts seamlessly to your growing order volumes.

Verified performance metrics demonstrate our advantage: 100% On-Time Receiving Rate, 99.9% Inventory Accuracy Rate, and a 99.8% On-Time Shipping Rate. Our network positioning reduces last-mile costs by an average of 30%.